Privacy Policy

This Privacy Policy explains what information Kroll Jewelers (“we,” “us,” or “our”) collects through this website and in the course of our dealings with you, and how we use it.

Information We Collect

• Information you send us. When you call, email, or text us, we receive the information you choose to include, such as your name, email address, phone number, and the details of your request.
• Appointment and order information. If you book an appointment or place an order, we keep the details needed to serve you and to maintain our records.
• Page analytics. When you load a page, we log the page address, the page you came from, the page title, your IP address and your browser type to this site's analytics, to understand which pages are used and to filter out automated traffic and abuse. No cookie is set for this.
• Technical information. This site does not use advertising cookies or tracking pixels. Our hosting provider logs standard technical information, such as IP address and browser type, for security and operations.

Text Messaging

If you opt in to our text messaging program, described on our Text Messaging page, we collect your mobile number, the date and method of your consent, and the messages exchanged. We use this information only to communicate with you about your appointments, orders, and requests, and to keep a record of your consent and any opt-out.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from every category of sharing described below and will not be shared with any third party, except the messaging providers that deliver the messages on our behalf.

How We Use Information

We use information you give us to respond to you, to schedule and fulfill appointments and orders, and to keep records required for legal, tax, or accounting purposes.

How We Share Information

We do not sell personal information. We share it only with service providers who help us operate (such as phone, messaging, email, and hosting providers), when required by law or legal process, or to protect the rights, property, or safety of us or others.

Children's Privacy

This site is directed to adults. We do not knowingly collect personal information from children under 13 through this site.

Your Choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to ask that we delete information we are not otherwise required to retain.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted to this page with a revised effective date.

Contact

Kroll Jewelers
PO Box 722
Cornelius, NC 28031
561-373-2120
[email protected]